Congratulations!

To West Lodge Park for achieving an outstanding inspection from the AA: 4 Star 2 Rosettes 77%, fully 4% higher than last inspection, and streets ahead of any competition in the area –

Sopwell House	4 Star, 1 Rosette 72%.
Down Hall	4 Star, 2 Rosettes 71%
Pendley Manor	4 Star, 1 Rosette 68%
Marriott, Waltham Abbey	4 Star, 0 Rosettes 71%

Welcome!

Welcome To Iain Murray, Deputy GM at WLP.
Iain’s background is in Country House Hotels throughout the UK.
Good to have you as part of the team.

Look out for Safiya, the rebranded Health & Beauty Rooms at West Lodge Park

Long Service Awards – Congratulations to:

• Valerie Campbell (HO) 10 years Mel Cooper (BB) 10 years

• Denise Parkinson (BH) 10 years Pat Skinner (WLP) 15 years

Marketing News

Look out for new Special Events Brochures for 2006 – due out next month for all 3 hotels:

Fantastic new Conference, Wedding & Celebration Brochures now out for WLP – downloadable on www.bealeshotels.co.uk

Advertising Programme for all 3 hotels in the run up to Christmas has been the best and most professional ever (thanks to TYGA Marketing and Marcia Brimson). See examples of ads below for BB, BH & WLP.

Smoking is now banned in all Public Areas within Beales Hotels. The only exceptions are a very few bedrooms, and the Function Rooms where organisers request smoking be allowed. The reasons are threefold:

• Staff: The health of our staff is paramount, and no longer can we ask our staff to work in a potentially hazardous environment
• Guests: The vast majority of our guests wish to enjoy their stay in a smoke-free environment.
• Legislation: Both national and local legislation is moving towards a ban on smoking in public places.

Typically the Irish, Scots and the Welsh have either implemented a total ban or are about to. Meanwhile, in England, the Government fudges the issue. We have taken this bold step, and believe we are among the very first to do so. Beales Hotels – proudly smoke-free!

Andrew Beale
Managing Director