May 2008

Published on 

May 15, 2008




…to three long serving members of the team – Carol Pearce (WLP) on a superb 20 years at the hotel, Lynn O’Connor (HO) on 10 years with the company, and Akbar Rattansi (WLP) on 10 years at the hotel. [pictured top left and right]

…To the following for their promotions within the WLP kitchen team. Barry Crossley to Sous Chef, Michal Piatek to Chef de Partie, and Grant Trost to Chef de Partie.

…To Sharon Blackgrove [pic bottom left] on her promotion to Conference and Banqueting Sales Manager at WLP

…To Matthew Croxford, [pic bottom right] on his promotion to Deputy Restaurant Manager at
WLP and Adam Brooks Assistant C&B Manager at WLP.


to Maxine Cashmore as Reception Manager at WLP and welcome back to Emma Curtis from maternity leave as Reservations Manager at WLP.


to Callum Kennedy [pic right] and the BH team for surpassing the £2M sales barrier in early March for the first time in the history of Beales Hotel – a testament to innovation, team spirit, and hard work.

Estates news

…Yet another room at WLP has been entirely stripped and refurbished – this time it is Room 15, with a deluxe Hypnos pocket sprung bed, 23” Samsung flat screen TV, new wardrobe, new desk and chairs, and a black and gold scheme, transforming this room from a tired single into a contemporary double room with great views to the front of the house. [pic right].

…At BH, final go ahead for the stunning top floor is expected this month. The scheme is now fully worked up with smart interior designs, and all technical details now complete, to give a modular construction off site of 19 rooms, a new gym spa area, and air conditioning to the existing rooms.

…Summer works for the Estates team revolves around the outsides of the two hotels, with an extensive programme of exterior painting, as well as a terrace extension at WLP, and extraction from the still room at BH. 80 new chairs and lots of new tables have been purchased for the Cedar Restaurant as phase one of the refurbishment of the restaurant and bar at WLP which will be completed by the end of February 09.

Health and Safety news

Health and safety audits have been carried out by Nick Tilley, our environmental health consultant, with WLP rising in score from a lowly 64% last year to a superb 88% this year – thanks to hard work by Chris Hall [left hand pic] and Grant Cook [middle pic]. Meanwhile at BH, the score last year was a superb 84% and just down fractionally this time to 82% – still a great effort by Daniel Healey [right pic]

Training and development news

…the hugely successful management development programme for Beales Hotels is going to be repeated very shortly – exciting times for all those taking part. The Beales Hotels Company Handbook is now online and available to download – full of up to date information. The performance reviews season is upon us now, with all the reviews due to be completed in the next couple of months.

Sales and Marketing news

…We have decided to join forces with Best Loved Hotels for WLP – not for the first time. However since we were last members in the late 1990’s, they have become a quite dynamic consortium in the upper end of the hotel market, with their particular strengths in leisure internet marketing.

…look out for the superb new Christmas brochures for both BH and WLP – the best we have ever done. Over 2400 people have already booked for Christmas 08 at BH!! Web visits to in March were 7.9% up on the prior year at 10317 unique visitors. Check out the amazing new testimonials page on the site for a true reflection of how our guests view us.

Andrew Beale
Managing Director