To Chris Hall and the WLP team on an improved AA inspection giving us Four stars 1 rosette 82% (up from 79% last time).

To Mark Schipper and the BH team on an improved AA inspection giving us Four stars 1 rosette 82% (up from 78% last time)… the hotels are now identically rated!

To Grant Hughes (WLP Concierge) and Annita Nicolaou (Head office recruitment and development) on 10 years and 5 years with the company respectively!

To Sue Dixon (Group administrator) on winning Simply the Best for October 2016.

To Grant Cook, Paul Akers, Trevor Beale and Lynn Marsh-Jones for hosting a very successful NGS Garden Open Day in October, with 163 visitors and almost £1000 raised for this really good cause.

To Miklos Lakatos (WLP Restaurant) on his recent award of Wine and Spirits Education Trust Level 2.

To Jamie Gonzales, Sandra Arciuch, Juliana Pinto and Emma Beale on their recent awards of Level 2 Food Safety.