Congratulations!
To Tony Balaam (WLP Housekeeping) on your first 10 years with Beales Hotels, seen here with Andrew and Tony [top pic]
To Peter Leary Beales Hotel Champion for August [bottom left pic]
To Bruno Gomes West Lodge Park Simply the Best for August [bottom right pic]
To the following staff who attended the ‘Mirror Mirror Customer Services Training Course’ on Tuesday 21st August 2012 at West Lodge Park and Beales Hotel: Bruno Gomes, Patrick Jankunas, Lukasz Schubert, Nicola Kenny, William Lyons, Kieran Wheeler, Akasha Cawson, Marc Kerr, Eve Apperley, Lynne Norman, Urszula Kowalska, Colin Bates, Ana Maria Figueras, Linda Purton, Mihaela Mindru, Vincenzo Lo Piccolo, Krystof Baczek, Carol Pearce, Linda Kassie, Kendal Wakefield, Lauren Hendon, Katie White, Lisa Campbell, Alex Hendon, Dawn Brumwell, Adam Brooks, Sean Lowes, Annita Nicolaou. The training was interactive, informative and fun; a great refresher course to keep up our excellent levels of Customer Service. ‘
In Memoriam
The shockingly unexpected death of Pat Skinner (WLP Banqueting) has been announced. Pat worked at WLP from 1990 for 22 years until her retirement earlier this year, and was much loved and admired by hotel guests and colleagues. She will be hugely missed by all. [pic right]
Estates News
New solid oak headboards have been completed in WLP bedrooms 80, 81, 82, 83, 84 and 86. It is remarkable how the introduction of a new wooden headboard to replace an old upholstered one changes the look of a room for the better. [left & middle pics]
The WLP gardens team have won the Gold Medal in Enfield in Bloom 2012 (again). Congratulations to Paul Baynes, Andrew Swales, Grant Cook and Paul Akers [right pic]
Special Events and Food and Beverage News
Look out for the next WLP concert on Friday 12th October starring the talented New Zealander Ben Baker.
And a Murder Mystery evening at WLP on Friday 19th October promises to be great fun, combining delicious food, wonderful wine, and a whodunnit in the historic setting of this country house hotel.
Now that the bank holiday has finished it is time to be thinking about Christmas and New Year ! Full details are available on our website for all the events of the Festive season…..(and sorry for bringing it up so soon after the summer holidays !)
Look out for Autumn a la carte menus at both BH and WLP, and new Bar and lounge menus for both hotels too.
Andrew Beale
Managing Director